Six Sigma is a quality improvement methodology structured to reduce product or service failure rates to a negligible level. Six Sigma companies typically spend less than five percent of their revenues addressing and repairing quality problems.
To achieve these levels, the Six Sigma process encompasses all aspects of a business; including management, service delivery, and design, production and customer satisfaction. As a philosophy, Six Sigma drives business culture and requires a nearly flawless execution of key processes, making Six Sigma a high standard for companies and individuals to achieve. By reducing process variation, Six Sigma frees an organization to focus on improving process capability. As sigma levels increase, the cost of poor quality decreases and profitability increases. This is why Six Sigma is highly associated with the delivery of consistent, world-class quality.
Black Belts are at the core of every Six Sigma implementation. Motorola used the term "Black Belt" to describe "an individual who has developed a synergistic proficiency between his or her technical discipline and the Six Sigma strategies, tactics, and tools. These individuals will continually work towards institutionalizing the effective use of these tools throughout the corporation, its clients, and its suppliers."
This course is complying with the requirements of the International Association for Six-Sigma Certification.
